Terms Conditions

Limited Warranty, Terms & Conditions


Warranty Terms

A LIMITED 24-MONTH MANUFACTURERíS WARRANTY APPLIES TO WACKO INDUSTRIES PRODUCTS WITH THE EXEMPTIONS DETAILED BELOW.


Mounting Pad Failure

Wacko Industries has conducted extensive testing to ensure pads can be installed easily and withstand all normal wind forces that it may endure whilst travelling on gazetted tracks or roadways at a maximum speed of 130km/h. Also an extensive fitting video outlining clear instructions on how to fit correctly is provided on our YouTube channel here and should be followed step by step as instructed without deviation . However, Wacko Industries will not be held liable or responsible due to the following;

  1. Incorrect installation or placement of pads.
  2. Failure to use the adhesion primer supplied or incorrect usage or incorrect cleaning prior to application.
  3. Incorrect laying of pad procedure to ensure no air is trapped.
  4. Failure to apply pin point pressure throughout the pad to ensure full contact throughout.
  5. Failure to allow 72hours for full curing of the tape before the visor is fitted.
  6. Pad failure due to prior roof damage or damage caused to the vehicle after installation of pads and visor.
  7. Pad failure due to Paintwork release/failure due to paint degradation or Paintwork release/failure which was not applied from factory i.e.; paint repairs.

Damage or Personnel Injury Caused during Pad & Visor installation

During Installation the visor will need to be held into location unsecured, due to the Visors weight and awkward location on the vehicle extreme caution needs to be taken to ensure the visor does not freefall causing damage, also safety precautions must also be taken to avoid personal injury or death during these processes.
Wacko Industries advises that the persons conducting the installation process should always use safe lifting and manual handling practices and that a minimum of 2 persons are required to safely complete the installation process. During
Mounting pad installation chemicals will need to be utilised to complete the process correctly. For cleaning the area 2 chemicals will be required, those being Prepsol and Isopropyl alcohol. Wacko Industries advises that you obtain an MSDS from the supplier, these documents must be adhered to for oneís safety. An adhesion primer will also be used for mounting pads and will be supplied by Wacko Industries, therefore Wacko Industries will provide an MSDS for the chemical this document must be adhered to for oneís safety.
Wacko Industries will not be held liable or responsible for personal injury, death, damage caused to the visor, vehicle or personnel property during any Installation period.


Colour coding & Paint/Decal Degradation

All Wacko Industries final paint works is completed by a professional 3rd party, who utilises a state of the art colouring system. However, Wacko Industries or the 3rd party cannot guarantee an 100% colour match and will not refund or replace a product because of incorrect colour coding due to the fact that; all colour code formulas supplied by a reputable paint company cannot account for variations in paint colours applied to your vehicle from factory / 3rd parties or account for any form of paint degradation.
Wacko Industries will not be held liable or responsible for any paint damage or paint degradation from UV exposure after the Limited 24-month warranty period.
Wacko Industries will not be held liable or responsible for any Decal removal or Paint damage caused by pressure washing.


DRL / Light Failure

Due to “Australian Vehicle Standards” for DRL positioning, It’s Illegal to have DRLs fitted above 1.5m from ground level. All DRLs supplied by Wacko Industries are sold on the basis that they are used as a “Clearance Light”. All DRLs supplied by Wacko Industries have the ability to Dim down when Vehicle Lights are turned on, therefore turning the DRLs into a fully legal “Clearance Light”. Some DRLs supplied by Wacko Industries also have the ability to act as a Direction Indicator, again it’s illegal to have front facing indicators above 1.5m from ground level, but if the vehicles design does not allow for the 1.5m height limit, the limit can be changed to 2.1m.

Therefore, it is the customer’s discretion on how the DRLs are to be wired/integrated into their vehicle.

Wacko Industries will not be held liable or responsibly if the DRLs have been wired/integrated other than a “Clearance Light”

 

All Lights / DRLís are subject to a Limited 12-month Manufactures warranty. Light failures within the manufactures warranty will need to be processed through Wacko Industries. Postage and handling will be at the Customerís cost. Approval for a replacement or repair can only be approved by the manufacturer and will be refused if deemed to be used outside of normal usage.


Postage and Handling

1 - Upon receiving your item itís of the utmost importance to inspect your package immediately to determine whether there has been any damage caused from postage. One must report any damage within 48 hours of receipt of your Product. Wacko Industries will not accept claims for damages that have not been reported within 72 hours of your receiving your product.
2 ñ In the unlikely event your MK-1 Sunvisor should become faulty due to defects in materials or workmanship, one must contact Wacko Industries to obtain a Return Authorization. In order to receive your Return Authorization, one must confirm proof of purchase by suppling a copy of the original purchase receipt. Postage and handling will be at the customerís expense; a return address will be supplied with your Return Authorization. Shipments without return authorization and original purchase receipt will not be accepted.

THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL WACKO INDUSTRIES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

 

 

 

Privacy Policy

This Privacy Policy governs the manner in which Wacko Industries collects, uses, maintains and discloses information collected from users (each, a "User") of the https://wackoindustries.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Wacko Industries.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Wacko Industries may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To share your information with third parties
    We may share or sell information with third parties for marketing or other purposes.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Wacko Industries has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us

This document's Terms & Conditions was last updated: February 25, 2018, 1:51 am AEST
This document's Privacy Policy was last updated: February 21, 2018, 1:14 am AEST